Shipment and Delivery

Returns

Products cannot be returned for credit or replaced if due to a customer’s error. Please contact our Customer Service department for resolution of any problems or errors involving an order.

Domestic Shipments

In most instances we ship Standard Overnight Delivery (not available to all locations), with delivery by 4:30 PM of the next business day. Other shipping options will be considered upon request, but can be granted only under conditions that will ensure the quality of the product.

Freight is prepaid and added to the invoice. Please inquire at the time of order for an estimate of the freight charges. If you wish us to ship collect or COD, please supply a valid account number when ordering

Canadian Shipments

In most instances transit time is two days. Please inquire for further information.

Technical Assistance

Technical assistance is available from 8am to 5:30pm EST. If inquiring about a purchased product, please note the catalog number, lot number, and date of purchase when you contact our technical staff to enable them to answer your questions quickly.

Bulk Quantities

Most of the products listed in this catalog are available in bulk quantities. Please contact our Sales Department for a quote.

Use of Research Products

The products in this catalog are intended only for laboratory research and analytical use. They are not for human or veterinary use. They should be used only by technically-qualified individuals or those under their direct supervision. Any individual working directly with these products should have free access to the applicable Material Safety Data Sheet (MSDS) and should read and understand it completely prior to use. Please contact our Customer Service department if you require additional copies of any MSDS.

Purity Specifications

All of our products undergo extensive analysis prior to release for sale. A copy of the analytical report will be provided upon request.

Packaging Information

Our products are routinely packaged in borosilicate vials with teflon lined closures. If you require alternative packaging or product formulations, please contact our customer service department for a cost estimate.

Patent Disclaimer

Research Chemical Center uses reasonable efforts in order to avoid infringement of third party patent claims, however, it is important for all buyers and end-users to perform their own intellectual property search and understand the restrictions for use in their area.